sophisticatedknitwear.com US Domestic Return Policy
At sophisticatedknitwear.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we gladly accept returns within 30 days of delivery for a refund or exchange.
Return Eligibility
- Items must be unworn, unwashed, and in original condition with all tags attached.
- Final sale items (marked “Final Sale”) cannot be returned or exchanged.
- Returns must be initiated within 30 days of delivery.
How to Return
- Request a Return: Visit our Returns Center at sophisticatedknitwear.com to start your return.
- Pack Your Items: Place the items securely in their original packaging.
- Ship Your Return: Use the prepaid return label provided or ship your return to our facility.
Refund Process
- Refunds are processed within 5-7 business days after we receive your return.
- Original shipping fees are non-refundable.
- Refunds will be issued to the original payment method.
Exchanges
- Exchanges are subject to availability. If your desired size/color is out of stock, we will issue a refund instead.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of delivery for assistance.
For any questions regarding returns, please visit our Help Center.